Peace of Mind Website Care and Managed Hosting

Because hosting is a hard drive with a web server on it, and that's all it is. Nobody at a discount host is updating your plugins, testing whether your contact form still sends, watching for malware, or answering when you need a page changed.

A care plan is the work, not the storage. If all you want is somewhere to park files, cheap hosting is genuinely fine. What it isn't is somebody paying attention.

Content changes, new photos, updating your hours or service list, adding a page, fixing something that broke, swapping a phone number, adding a form field. The everyday things that would otherwise sit on your to-do list for three months.

Larger projects like a new section of the site, a redesign, or custom functionality are quoted separately, and we'll tell you upfront when a request crosses that line rather than quietly eating your hours.

You send us the request. Before we start, we give you a time estimate for it and remind you how much of your monthly time is left, so you can decide whether it's worth spending on.

We will never go past your allotted time without talking to you first. If a request needs more, we tell you what it will take and you decide. Anything beyond the plan is invoiced separately at a discounted hourly rate, lower than our standard rate, because you're already a care client.

No surprise invoices, and no quietly burning through your hours on something you would have said no to.

Support time doesn't roll over. Each month starts fresh, which is how the plans stay predictable for both of us rather than turning into a bank of hours nobody can plan around.

Worth saying though: most of the plan isn't the request time. Backups, monitoring, updates, and security run whether you ask for anything or not, and those are the parts that save you from the expensive problems. The request time is there for when you need it.

Security monitoring and cleanup are included on every plan. If something gets in, we clean it, restore from a known-good backup if we need to, and work out how it happened so it doesn't happen again.

Most of the work happens before any of that, though. We stay ahead of malicious attacks and broken sites by patching known vulnerabilities as they're found, watching the site around the clock, and catching the small failures early, so your website keeps running the way it should.

This is the single best argument for a care plan. Cleanup on an unmaintained site, plus the rankings you lose while Google is flagging you, costs far more than years of maintenance.

No. Simple Care works on your existing hosting, wherever that is. What we don't do is host without a care plan, because an unmanaged site on good hosting still breaks and still gets hacked.

Usually. We start with an audit to see what shape it's in. Occasionally we find a site that's been neglected long enough that fixing it costs more than replacing it, and if that's the case we'll say so rather than take your money every month to prop it up.

There's a service agreement that spells out exactly what's included and covers the legal ends, and you want one. Plans run month to month.

What was updated, what was backed up, anything security flagged, uptime for the month, performance, and any requests we handled. In plain language, so you can see what you paid for without needing to interpret it.